FAQ
What's the delivery times?: 🚚
NOTE: Depending in rare instances, these ETAs can vary due to stock levels.
Standard Delivery
Standard shipping is usually 2 to 6 days within Australia.
Express Delivery
Experience the incredible speed of Sending as Express, with an ETA of 1 to 3 Days.
Tracking Included?
Once you make a purchase, our team will immediately start packing your order during business hours. As soon as your order is packed, you will receive tracking for your delivery to your Email, being kept up to date throughout the whole process.
How can I exchange?: ↩️
Exchanges:
Please make a note of the size you need for the exchange and include a return bag to speed up the process. Some products may require price adjustments.
Express Exchanges:
Need to exchange quickly? Please follow the steps:
- Place a new order online of the correct items.
- Please return the incorrect items to us: 12 Bellevue Drive, Varsity Lakes, QLD 4227.
- In the return delivery, please include the order number of your newest order (#12345). We need this as confirmation. This will expedite the refund process.
Ordering information: 👩🏼💻
Do we sell packs?:
Certainly! We have both packs and single pieces available for purchase. This allows you to choose the correct size and amount for your furniture legs measurements as some chairs vary in shapes and sizes. E.g. Front and rear legs.
What size do I need?:
All of our products have a simple photo measurement guide. If you prefer a video tutorial, we also have quick video tutorials available to watch.